Privacy Policy
Last updated: January 1, 2024
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, use our APIs, or contact us for support. This may include:
- Name and contact information (email address, phone number)
- Company and team information
- API usage data and request logs
- Account credentials and billing information
- Communications with our support team
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our ML model APIs
- Process API requests and deliver model responses
- Monitor API usage and system performance
- Provide technical support and consultation
- Send service notifications and updates
- Analyze usage patterns to improve our model catalog
3. Data Processing and Storage
Your API request data is processed temporarily to generate responses and is not stored permanently unless required for debugging with your explicit consent. Model outputs are not used to train other models.
4. Information Sharing
We do not sell, trade, or share your data with third parties except as necessary to provide our services or as required by law.
5. Data Security
We implement industry-standard security measures including encryption, access controls, and regular security audits to protect your data and API communications.
6. Your Rights
You have the right to access, update, or delete your account information. You may also request details about how your API data is processed.
7. Contact Us
If you have questions about this Privacy Policy, please contact us at admin@ainee.xyz.
Terms of Service
Last updated: January 1, 2024
1. Acceptance of Terms
By accessing and using Ainee's ML model APIs and services, you accept and agree to be bound by these terms.
2. Description of Service
Ainee provides curated machine learning model APIs, performance benchmarks, licensing documentation, and related services to help software teams integrate AI capabilities.
3. API Usage and Limitations
You agree to:
- Use APIs within your subscription limits
- Not reverse-engineer or attempt to extract model weights
- Comply with model-specific licensing requirements
- Not use our services for illegal or harmful purposes
- Implement appropriate rate limiting in your applications
4. Model Licensing
Each model in our catalog has specific licensing terms. You are responsible for ensuring your use case complies with the documented licensing requirements for each model you access.
5. Payment Terms
API subscription fees are billed monthly in advance. Usage overages are billed at the end of each billing cycle. All fees are non-refundable except as required by law.
6. Service Availability
We strive to maintain high availability but cannot guarantee uninterrupted service. We provide SLA guarantees for Team and Enterprise plans as specified in your subscription agreement.
7. Intellectual Property
Our API infrastructure, benchmarking data, and documentation are owned by Ainee LLC. Individual models retain their original licensing terms as documented in our catalog.
8. Limitation of Liability
Ainee's liability is limited to the amount paid for the service in the preceding 12 months. We are not liable for any indirect, incidental, or consequential damages.
9. Data and Model Accuracy
While we strive to provide accurate benchmarks and documentation, you are responsible for validating model performance for your specific use case.
10. Termination
Either party may terminate the service with 30 days' notice. We may suspend access immediately for violations of these terms or non-payment.
11. Changes to Terms
We may update these terms with reasonable notice. Continued use after changes constitutes acceptance of the new terms.
12. Contact Information
For questions about these Terms of Service, contact us at admin@ainee.xyz.
Cookie Policy
Last updated: January 1, 2024
1. What Are Cookies
Cookies are small text files stored on your device when you visit our website. They help us provide better service by remembering your preferences and understanding how you use our platform.
2. Types of Cookies We Use
Essential Cookies
Required for basic website functionality including account authentication, API key management, and secure access to your dashboard.
Preference Cookies
Store your settings like theme preference, dashboard layout, and notification preferences to provide a personalized experience.
Analytics Cookies
Help us understand how developers use our platform, which models are most popular, and where we can improve our service.
Performance Cookies
Monitor API response times, error rates, and system performance to ensure optimal service delivery.
3. Third-Party Services
We use select third-party services that may set cookies:
- Analytics platforms for usage insights
- Payment processors for subscription management
- Support tools for customer assistance
- CDN services for fast content delivery
4. API and Cookie Usage
Our APIs use authentication tokens rather than cookies. Website cookies do not affect API functionality or data processing.
5. Managing Cookies
You can control cookies through your browser settings. Note that disabling certain cookies may limit website functionality but will not affect API access.
6. Cookie Consent
By using our website, you consent to our cookie usage as described. You can withdraw consent by clearing browser cookies or adjusting your preferences.
7. Updates to This Policy
We may update this policy to reflect changes in our services or legal requirements. Check this page periodically for updates.
8. Contact Us
Questions about our cookie usage? Contact us at admin@ainee.xyz.
GDPR Compliance
Last updated: January 1, 2024
1. Our Commitment to GDPR
Ainee LLC is committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) for our ML model API services.
2. Legal Basis for Processing
We process personal data based on:
- Contract: To provide API services and technical support
- Legitimate Interest: For service improvement and security monitoring
- Consent: For marketing communications and optional features
- Legal Obligation: For compliance and regulatory requirements
3. Data Processing in ML APIs
When you use our APIs:
- Request data is processed temporarily to generate model responses
- Personal data in API requests is not stored permanently
- We do not use your data to train or improve models
- Processing logs are retained for debugging and security purposes only
4. Your Rights Under GDPR
You have the following rights:
- Access: Request copies of personal data we hold
- Rectification: Correct inaccurate account information
- Erasure: Request deletion of your account and data
- Portability: Export your account data
- Restriction: Limit processing of your data
- Objection: Object to processing based on legitimate interests
5. Data Protection Measures
We implement technical and organizational measures including:
- End-to-end encryption for API communications
- Access controls and authentication systems
- Regular security audits and penetration testing
- Data minimization and purpose limitation
- Secure data centers with SOC 2 compliance
6. International Data Transfers
Our primary infrastructure is located in the EU. When data is transferred outside the EU/EEA, we ensure adequate protection through Standard Contractual Clauses or adequacy decisions.
7. Data Retention
We retain personal data only as long as necessary:
- Account data: Until account deletion plus 30 days
- API logs: 90 days for debugging and security
- Billing data: As required by law (typically 7 years)
- Support communications: Until issue resolution plus 1 year
8. Data Protection Officer
For GDPR-related inquiries, contact our Data Protection Officer at dpo@ainee.shop.
9. Supervisory Authority
You have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.
10. Exercising Your Rights
To exercise GDPR rights, contact us at admin@ainee.xyz. We will respond within 30 days and may request identity verification for security.